Terms and Conditions
Thank you for choosing Prologic Skincare.
By entering into any sales agreement or engaging in purchasing communications with us or submitting this form,
you confirm that you have read, understand, and agree, without limitation or qualification, to
be bound by these Terms and Conditions.
These Terms and Conditions apply to the purchase of the goods detailed in your order (the
"Goods") by you (the "Buyer") from Prologic Skincare (referred to as "we," "us," or "our"). By
placing an order or entering into a business arrangement or submitting this form, you acknowledge acceptance of
these Terms and Conditions, which, together with your order, constitute the entire
agreement between us and you.
Prologic Contact Information
Prologic Skincare operates from its U.S. distribution center.
You may contact us at any time for assistance:
• Email: hello@prologicskincareus.com
• Phone: +1 980-613-1598
Products and Prices
We strive to keep our product listings and prices accurate. However, occasional
discrepancies may occur. We reserve the right to:
• Withdraw or suspend products from sale (temporarily or permanently).
• Notify you of backorders for unavailable products.
• Adjust prices based on factors beyond our control, such as material costs,
labor, exchange rates, duties, or delivery rates. You will be notified of price changes if
applicable.
Placing Orders
Please email orders to hello@prologicskincareus.com.
Online Sales
Prologic Skincare is a professional-only product line. Online sales are permitted under
specific conditions:
• Products can only be sold to clients who have completed a full skin analysis
consultation.
• Clients may purchase only products recommended during their consultation
or as repeat purchases.
• Websites must use a password-protected firewall or require clients to agree to
a statement confirming they have undergone a consultation and are purchasing
recommended products.
By selling online, you agree to comply with these terms. Websites must include disclaimers
on all relevant pages regarding the conditions of purchase.
Stockist Obligations
All materials provided by Prologic, including training manuals, technical sheets, and other
resources, are proprietary and confidential. Unauthorized disclosure to competitors or third
parties is strictly prohibited. Breaches may result in termination of the Contract and
cessation of supply.
Returns Policy
If you are unsatisfied with a product, you may request a replacement or credit within 30
days of purchase. To initiate a return:
1 Contact
hello@prologicskincareus.com with your order ID, reason for return, and preference for
credit or exchange.
2 Ensure the product is in its original packaging and securely wrapped.
3 Ship returns to: Prologic Skincare USA, [Insert U.S. Returns Address]. 820 N
Imperial Ave. # 161 Imperial CA 92251
Payment Terms
• Initial orders must be paid in full before shipment.
• Late payments are subject to suspension of deliveries and a 15% annual
interest charge on the overdue amount.
• All payments must be made in U.S. Dollars unless otherwise agreed in
Writing.
Cancellation
Either party may cancel an order prior to dispatch.
Delivery
• Delivery dates are estimates and not guaranteed. We are not responsible for
delays caused by third parties or unforeseen circumstances.
• You must inspect Goods upon receipt and report damages or discrepancies
within three (3) business days.
Ownership and Risk
• Risk transfers to you upon delivery of Goods.
• Title to the Goods remains with us until payment is made in full.
Force Majeure
We are not liable for delays or failures due to acts of God, civil unrest, pandemics, or other
events beyond our reasonable control.
Reselling
You may not resell Prologic products unless approved as an authorized Stockist.
Decanting of products is prohibited.
Intellectual Property
All trademarks, artwork, and materials associated with Prologic Skincare are protected by
U.S. and international copyright laws. Unauthorized reproduction is prohibited.
Your Obligations
By purchasing Prologic products, you agree to:
• Provide accurate and current personal information.
• Comply with these Terms and Conditions.
For account cancellations or further inquiries, contact us at
hello@prologicskincareus.com.